Vym Canarias S.L.
CIF: B76521145
Address: Av. Rafaell Lluvina Puig, 35, office 1, Tenerife, Spain
Phone: +34 922 78 72 10 / +34 635 88 18 88
Email: tenerife@vymcanarias.com

We may process the following categories of personal data:

• Identification data: name, surname.
• Contact details: phone number, email.
• Communications: emails, contact forms, instant messaging.
• Technical data: IP address, cookies, access logs.

Your personal data is processed for the following purposes:

• To provide real estate intermediation services (legal basis: performance of a contract).
• To comply with accounting, tax and legal obligations (legal basis: legal obligation).
• To respond to inquiries and requests sent via the website or email (legal basis: consent).
• To send commercial information, offers and news (legal basis: consent, which can be withdrawn at any time).
• To guarantee website security and perform statistical analysis (legal basis: legitimate interest).

We retain your personal data only as long as necessary:

• Contractual and tax-related data: minimum of 5 years (in accordance with Spanish tax regulations).
• Inquiries without contract: up to 1 year.
• Cookies and analytics: until you withdraw your consent or according to browser settings.
• Marketing data: until you withdraw your consent.

Your data may be shared with:

• Public administrations and competent authorities when legally required.
• Banks and financial institutions to process payments.
• Notaries, registrars, lawyers and other professionals involved in real estate transactions.
• IT and service providers (hosting, CRM, email), under data processing agreements.
• If data is transferred outside the EU, we ensure adequate safeguards, such as EU Standard Contractual Clauses or other mechanisms recognized by the GDPR.

We do not knowingly process personal data of children under 14 years of age without the valid consent of their parents, guardians or legal representatives. If such data is identified, it will be deleted immediately.

You may exercise the following rights under GDPR and Spanish data protection law (LOPDGDD):

• Right of access to your personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”).
• Right to restriction or objection to processing.
• Right to data portability.
• Right to withdraw your consent at any time.

To exercise these rights, contact us at: tenerife@vymcanarias.com
If you believe your rights have been violated, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es.

Our website uses cookies to improve user experience, for analytics and, where applicable, for marketing purposes.
You can manage your preferences and view detailed information in the cookie banner that appears when you first visit our website.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure, including SSL/TLS encryption and regular backups.

We may update this Privacy Policy at any time. The new version will be published on this page with the date of the latest update.

Vym Canarias S.L.
CIF: B76521145
Address: Av. Rafaell Lluvina Puig, 35, office 1, Tenerife, Spain
Phone: +34 922 78 72 10 / +34 635 88 18 88
Email: tenerife@vymcanarias.com